Effective Date: December 1, 2022
Version: 3.0
Platform: https://likhaan.com (“Platform”)
Company: Likhaan Technology Inc. (“Likhaan”)
Contact: info@likhaan.com

This Creator Policy is a legally binding agreement between Likhaan and every approved or applying Creator who uses the Platform to apply, list, sell, post, communicate, receive orders, access learning resources, join campaigns, join events, or otherwise participate in the Likhaan ecosystem.

By clicking “I Agree,” creating a Creator account, submitting a Creator application or onboarding form, listing any Creation, responding to a Likhaan Space request, editing a storefront, participating in Likhaan Learn, submitting materials for Likhaan marketing, or otherwise using the Platform as a Creator, the Creator agrees to be bound by this Creator Policy, and all related policies referenced here (including the Platform’s Terms of Use and Privacy Policy, Shipping and Refunds Policy) and all related platform policies, as these may be updated from time to time.

Likhaan may store records of acceptance, including date, time, policy version, account information, device logs, and other technical records for audit, compliance, security, and legal purposes.

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A. DEFINITIONS

Likhaan and the Creator may each be referred to as a “Party” individually and as the “Parties” collectively, as the context may require. Other words and expressions used in this Creator Policy shall have the following meaning:

1. "Account" means the Creator's login, dashboard, profile, storefront access, or related Platform credentials.
2. "Approved Creator" means a Creator whose application has been reviewed and approved by Likhaan.
3. "ArtZine" means Likhaan's blog or editorial section on the Platform.
4. "Buyer" means a user who purchases, requests, reserves, commissions, or otherwise transacts for a Creation through the Platform.
5. "Creation" means any artwork, craft, product, handmade item, made-to-order item, custom product, design, digital work with physical output, raw material, supply, or other creator-made or creator-authored item listed, sold, commissioned, requested, or promoted through Likhaan.
6. "Creator" means an artist, maker, designer, craftsperson, artisan, community group, cooperative, family unit, cultural group, or other approved seller or applicant participating in Likhaan.
7. "Creator-Managed Setup" means the Creator manages their own storefront, listings, orders, shipping updates, product details, and customer-related fulfillment responsibilities through the Platform, subject to Likhaan's policies and moderation.
8. "Likhaan-Managed Setup" means Likhaan or its authorized team assists with or manages selected storefront, product upload, order coordination, shipping coordination, messaging, documentation, or customer support functions on behalf of the Creator, based on the Creator's consent and operational arrangement with Likhaan.
9. "Likhaan Learn" means the learning section of the Platform, including video modules, guides, quizzes, completion tracking, and other educational content.
10. "Likhaan Space" means the Platform feature for custom orders, commissions, requests, quotes, collaborations, bulk orders, and related buyer-to-creator or creator-to-creator requests.
11. "Likhaan Unplugged" means Likhaan's events, workshops, exhibits, fairs, talks, and other offline or hybrid activities.
12. "Listing" means the online product or service page for a Creation, including title, description, images, price, dimensions, materials, lead time, options, tags, cultural information, and other related information.
13. "Listing Price" means the price set by the Creator or approved by Likhaan for a Creation, before shipping, taxes, duties, payment fees, and other applicable charges unless otherwise stated.
14. "Order" means a purchase or accepted transaction through the Platform, including regular marketplace orders and Likhaan Space orders.
15. "Platform" means https://likhaan.com and any related Shopify storefront, web application, mobile-responsive interface, social commerce feature, dashboard, messaging feature, learning feature, event page, and related services operated or controlled by Likhaan.
16. "Service Fee" means the commission, handling fee, platform fee, or other service fee charged by Likhaan for providing Platform access, marketing, support, payment coordination, order tools, shipping coordination, customer service, and other related services. Unless otherwise agreed in writing, the standard Service Fee is 25 percent of the Listing Price.
17. "Social Media Channels" means Likhaan's accounts or pages on Facebook, Instagram, Threads, TikTok, Pinterest, YouTube, and any other social, media or content platform Likhaan may use from time to time.

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B. CREATOR RELATIONSHIP WITH LIKHAAN

B.1 Non-exclusive participation
Unless a separate written agreement states otherwise, the Creator's relationship with Likhaan is non-exclusive. The Creator may sell, market, exhibit, license, or promote their works outside Likhaan, provided they do not misuse Likhaan's buyer information, avoid applicable Service Fees for Platform-originated transactions, or violate any active agreement with Likhaan.

B.2 Marketplace operator and intermediary role
Likhaan provides a marketplace, social commerce, learning, events, and support platform for Filipino creators and their creations. Likhaan helps creators gain visibility, tell their stories, receive orders, communicate with buyers, join campaigns, access learning resources, and participate in custom order opportunities.

Unless Likhaan is expressly identified as the seller of record for a specific transaction, the sale of a Creation is between the Buyer and the Creator. Likhaan acts as marketplace operator and intermediary by providing the Platform, payment coordination, order tools, shipping coordination where applicable, customer support, moderation, dispute handling, and other Platform services.

B.3 No inventory ownership
Likhaan does not manufacture the Creator's Creations and does not own the Creator's inventory. Ownership of Creations remains with the Creator until sold to the Buyer, unless a separate written agreement states otherwise.

Likhaan may temporarily hold, transport, exhibit, photograph, return, or otherwise take physical custody of certain Creations solely for operational, marketing, event, exhibition, fulfillment, return, failed delivery, or documentation purposes. Temporary custody does not transfer ownership to Likhaan and does not automatically create a consignment, warehousing, franchise, agency, or employment relationship.

B.4 No employment, agency, franchise, or authority
Nothing in this Creator Policy creates an employment, agency, franchise, joint venture, partnership, or sales representative relationship between Likhaan and the Creator. The Creator has no authority to bind Likhaan, make promises on behalf of Likhaan, accept offers on behalf of Likhaan, or represent that Likhaan guarantees any product outcome, sales volume, legal registration, approval, or buyer behavior.

B.5 Creator responsibility for rights and compliance
The Creator is responsible for ensuring that they own or have permission to use, list, sell, promote, upload, describe, photograph, manufacture, customize, reproduce, and fulfill their Creations and related content.

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C. CREATOR ELIGIBILITY & APPROVAL

C.1 Age and authority
The Creator must be at least 18 years old. If a Creator is below 18 or lacks legal capacity, a parent, legal guardian, authorized representative, cooperative, organization, or community representative must complete the online registration or application and accept the policies where legally appropriate.

If the Creator is a collective, cooperative, family unit, cultural group, or community group, the person applying must have authority to act on behalf of that group.

C.2 Philippines-based scope
During the current pilot phase, Likhaan primarily accepts Filipino creators based in the Philippines. Likhaan may expand eligibility in the future at its discretion.

C.3 BIR and compliance readiness
Creators who sell through Likhaan must provide accurate information and, where required, proof of tax and business registration or a plan for compliance. Likhaan may request, review, store, or verify:

• BIR Certificate of Registration, TIN, or related tax documents.
• Government-issued ID.
• Business registration documents, if applicable.
• Valid email address, mobile number, or authorized contact person.
• Pickup, dispatch, or community drop-off address.
• Payout details.
• Consent, authority proof, or cultural protection documents, where applicable.
• Other documents needed for Platform operations, legal compliance, audit, buyer protection, creator verification, or lawful requests.

If a Creator cannot maintain required documents, truthful information, or compliance status, Likhaan may decline the application, keep the account under review, unpublish listings, delay payouts, limit features, suspend the Creator, or terminate participation.

C.4 Approval requirement
A user may apply to become a Creator, but Creator tools, seller dashboard access, product listing, social posting as a Creator, and Likhaan Space response tools may only be unlocked after Likhaan review and approval. Likhaan may approve, reject, suspend, or require revisions at its discretion.

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D. CREATOR-MANAGED, LIKHAAN-MANAGED, AND HYBRID SETUPS

D.1 Creator-Managed Setup
Under a Creator-Managed Setup, the Creator is responsible for managing their Account, storefront, listings, product details, inventory, pricing, lead times, order acceptance, shipping arrangements, tracking updates, customer-related fulfillment messages, and other dashboard activities.

All actions taken through the Creator's Account, dashboard, staff access, or authorized representative are deemed submitted, authorized, and approved by the Creator.

D.2 Likhaan-Managed Setup
Under a Likhaan-Managed Setup, Likhaan or its authorized team may assist with or manage selected activities for the Creator, such as storefront updates, product uploads, listing edits, order coordination, customer communication, shipping coordination, product documentation, and marketing uploads.

This setup is especially useful for creators who need human-assisted onboarding, creators with limited device access, Indigenous Peoples creators, community-based creators, elder creators, or creators who prefer not to manage the technical side of their storefront.

D.3 Hybrid Setup
Likhaan may allow a hybrid setup where some functions are handled by the Creator and some functions are handled by Likhaan. Specific roles may be confirmed through onboarding forms, dashboard settings, written confirmation, email, or other records accepted by Likhaan.

D.4 Creator responsibility remains
Even under a Likhaan-Managed Setup, the Creator remains responsible for the truthfulness of product details, ownership claims, cultural restrictions, pricing information, stock availability, lead time, dispatch readiness, and all information provided to Likhaan.

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E. LISTINGS, PRODUCT UPLOADS, AND QUALITY STANDARDS

D.1 Creator-Managed Setup
Under a

D.5 Indemnity for listing issues and legality
The Creator shall indemnify and hold Likhaan and other members harmless from and against any and all costs (including attorney fees and court costs on an indemnity basis), expenses, fines, penalties, losses, damages, and liabilities arising out of any claim, demand, or action resulting from inaccurate, incomplete, or illegal information, or otherwise relating to the Creation provided by the Creator.

D.6 Likhaan not responsible for listing accuracy
Likhaan assumes no responsibility for the accuracy, pricing, labeling, or content of the Creation(s) Listings. The Creator will promptly notify Likhaan via email or mobile if there is any change or update in Listing information and images.

D.7 Digital Creation protections
For digital Creation(s):

• Likhaan shall take reasonable measures to protect digital artwork from unauthorized copying or distribution, which may include watermarks or uploading the original Creation(s) in a lower resolution.
• Likhaan shall maintain the confidentiality of the original or high-resolution copy of digital Creation(s) shared by the Creator.
• Likhaan shall not share the file unless it is to execute a sale or Order with a Buyer.

D.8 Stock and lead time requirements

• For readily-available Creation(s), the Creator will ensure the Creation(s) are in stock at a set price and in great condition suitable for listing and selling through the Platform.
• For made-to-order Creation(s), the Creator must properly inform Likhaan about lead time, finish the Creation within the promised time, email Likhaan once it is ready, and prepare the item for delivery.

D.9 Authenticity, production involvement, and IP respect
All Creation(s) must be made by the Creator, or the Creator must contribute meaningfully to at least 50% of the creative or production process, whether through ideation, design, physical execution, or curation. This allows for collaborative workflows while ensuring that every listed product is deeply rooted in the Creator’s own vision, effort, and intellectual property. Likhaan may request documentation or clarification of the Creator’s role in collaborative works to ensure compliance with this requirement.

The Creator must also respect the intellectual property of others.

D.9-A QUALITY STANDARDS
The Creator agrees to meet the following quality standards for all Creation(s) listed and sold through the Platform.

(a) Condition and workmanship

• All Creation(s) must be delivered in a condition consistent with the Listing description and photos.
• Creation(s) must meet reasonable durability and finishing standards appropriate to the category.
• Functional items must be reasonably fit for their stated intended use unless clearly disclosed otherwise.

(b) Accurate representation and disclosure

• The Listing must not materially misrepresent size, color, materials, finish, features, or quality.
• Intentional handmade variations must be described clearly.
• Significant defects, damage, missing components, repairs, or important variations must be disclosed before sale.

(c) Authenticity assurances

• The Creator represents the Listing is truthful and the Creation is original as described.
• The Creator must avoid copying protected works or violating trademarks, copyrights, or other IP rights.
• If labeled “handmade,” “one-of-a-kind,” “limited,” “custom,” or similar, the label must be accurate.

(d) Damage thresholds and unacceptable outcomes
Unless clearly disclosed and accepted by the Buyer in advance, the following are unacceptable:

• Breakage, cracks, or structural damage due to inadequate packaging.
• Major scratches, chips, stains, dents, tears, deformation, or similar damage that materially reduces value or usability.
• Strong odors, mold, moisture damage, contamination.
• Missing parts essential to completeness or intended use.

(e) Packaging minimums
In addition to courier Packaging Guidelines, the Creator must meet baseline standards:

• Use a sturdy outer box or mailer appropriate for weight and fragility.
• Use internal cushioning and void fill so items do not shift.
• Use reinforced or double-boxing for fragile items when reasonably necessary.
• Use moisture protection when there is reasonable risk of water exposure.
• Secure labels and apply “FRAGILE” markings when appropriate.

(f) Quality enforcement
If Likhaan determines repeated quality failures, Likhaan may require Listing revisions, packaging improvements, suspend Listings, restrict selling, reduce promotional support, or terminate under Section G.

D.10 Creator responsible for sourcing and storing
The Creator is responsible for sourcing and storing Creation(s) listed on the Platform.

D.11 Notify price and inventory changes
The Creator is wholly responsible for promptly notifying Likhaan if Creation(s) are no longer available, or if there is an update in Listing Price.

Likhaan will practice due diligence by sending a monthly email to ask about price and inventory count. However, the Creator should notify Likhaan as soon as there is any change.

D.12 Price lock at time of order
The Listing Price displayed on the Platform at the time of order placement and/or Buyer checkout shall be the final and binding sale price for that Order.

If the Creator failed to notify Likhaan of an updated price prior to the Buyer’s order:

• The Creator may request cancellation of the Order, in which case the Order will be canceled and the Buyer refunded in accordance with Platform procedures; or
• The Creator may proceed with the Order at the Listing Price stated on the Platform at the time of purchase.

For the avoidance of doubt, Likhaan shall not be required to absorb, subsidize, adjust, or otherwise make up any price difference arising from the Creator’s failure to update the Listing Price. Any decision to cancel or proceed with the Order, and any resulting financial impact, shall be solely the responsibility of the Creator.

D.13 Reporting IP violations
If the Creator feels that a different Creator on the Platform has violated their intellectual property rights, the Creator can report it to Likhaan immediately.

D.14 Prohibited Creation(s)
The Creator is prohibited from listing the following Creation(s) on the Platform:

• Alcohol, tobacco, synthetic and prohibited drugs as well as paraphernalia
• Creation(s) created using any endangered or threatened animal species, as well as any protected flora
• Creation(s) made from human remains or parts
• Creation(s) that promote, support, or glorify hatred or racism against individuals or groups
• Creation(s) that promote, support, or glorify illegal activity, self-harm, and violence
• Creation(s) that violate intellectual property rights of any individual, group, brand, organization, or company
• Weapons, dangerous items, and hazardous substances

D.15 Ratings and reviews
The Creator allows Likhaan to let Buyers rate or review the Creation(s). Likhaan may make these ratings and reviews publicly available.

D.16 Right to suspend Listings
Likhaan reserves the right to immediately suspend the Listing and sale of Creation(s) if it is determined that any part of the Listing is incorrect, incomplete, or not in compliance with applicable laws, intellectual property rights, regulations, and ordinances.

D.17 Marketing license for listing content
The Creator grants Likhaan a royalty-free, non-exclusive, worldwide license to use, reproduce, display, distribute, and publish the Creator’s listing information, images, and related Creation(s) images on the Platform and on Likhaan’s Social Media Channels for commercial and non-commercial marketing purposes. This includes use in Likhaan Unplugged events, Likhaan Quarterly publications, campaigns, social media posts, press materials, and related promotional initiatives, solely for the purpose of promoting the Creator and their Creation(s).

In addition, the Creator authorizes Likhaan to reuse and repost publicly available images, videos, and other media featuring the Creator or their Creation(s) that are published on the Creator’s own website or official social media accounts, provided that:

(a) such content is owned or controlled by the Creator, or the Creator has the necessary rights to grant such permission;

(b) the use is limited to promotion of the Creator and/or their Creation(s) in connection with the Platform; and

(c) such use does not materially misrepresent the Creator, the Creation(s), or the context in which the content was originally shared.

Likhaan shall not be required to compensate the Creator for any authorized use under this clause, and nothing herein shall be construed as a transfer of ownership of any intellectual property rights. Likhaan shall not use the Creator’s content for purposes unrelated to the promotion of the Creator or their Creation(s).

D.18 Promotion scheduling discretion
The Creator recognizes that Likhaan reserves the right, in its sole discretion, to decide scheduling and relevant promotion through online and offline marketing efforts of the Creator’s Creation(s), Listing, and profile unless otherwise agreed in writing by the Parties.

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E. SALE OF CREATIONS, ORDER HANDLING, SHIPPING, RETURNS & AFTER-SALES

E.1 Accurate and complete information
The Creator must provide accurate, complete, and updated Listing information, including product name, price, category, materials, dimensions, weight, lead time, stock, variations, care instructions, certificates, optional add-ons, product story, product images, cultural context where appropriate, and any relevant warnings or limitations.

E.2 Creator involvement and originality
All Creations must be made, designed, authored, produced, curated, or substantially contributed to by the Creator. The Creator must meaningfully contribute to at least 50 percent of the creative or production process, whether through concept, design, physical execution, curation, finishing, or supervision.

Mass-produced, counterfeit, resold, misrepresented, or unauthorized goods are not allowed unless specifically reviewed and approved by Likhaan as ethically sourced, creator-authored, or otherwise suitable for the Platform.

E.3 Product Images
Creators must use their own product images or images they have permission to use. Stock photos are not allowed as primary product images. AI-generated images, mockups, or renderings may only be used as reference images or supplemental images if clearly disclosed and if at least one real photo of the actual Creation or sample work is included, unless Likhaan approves another setup in writing.

Primary product images should follow Likhaan's product image standards. Where required, the main product image should be on a white or clean background. Likhaan may keep a Listing in draft, require revisions, edit presentation, or unpublish a Listing if the image does not meet quality or accuracy standards.

E.4 Quality standards
The Creator agrees that each Creation must be consistent with the Listing description, photos, accepted quote, and agreed scope. Handmade variation is acceptable only when reasonably expected, disclosed, or shown in the Listing.

Unless disclosed and accepted before purchase, unacceptable outcomes may include:

• Breakage, cracks, or structural damage caused by poor packaging or workmanship.
• Major scratches, stains, dents, tears, missing parts, deformation, contamination, mold, strong odors, or moisture damage.
• Material differences from the agreed design, size, color, quantity, or specifications.
• False claims about handmade status, provenance, cultural origin, authorship, rarity, originality, or limited edition status.
• Delivery of an item that is materially different from the Listing or accepted custom order scope.

E.5 Stock, lead time, and availability
For ready-made items, the Creator must keep inventory accurate. For made-to-order, customizable, bulk, or custom items, the Creator must provide truthful lead times and production requirements. If an item becomes unavailable, delayed, discontinued, mispriced, or impossible to produce, the Creator must notify the buyer immediately, if not update the appropriate listing.

E.6 IPOPHiL assistance request per product
Likhaan may include an optional checkbox during product upload or product editing to request Likhaan's assistance in filing with IPOPHL.

This request does not guarantee legal protection, registration, approval, enforceability, or acceptance by IPOPHL or any government agency. Likhaan may screen requests, require documents, prioritize based on operational capacity, and refer the Creator to professionals or agencies where needed.

For products involving Indigenous Peoples, traditional cultural expressions, community-owned designs, sacred or restricted motifs, or culturally sensitive details, Likhaan may require additional consent, authority proof, partner validation, or cultural review before any IPOPHL-related assistance is pursued.

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F. INTELLECTUAL PROPERTY, CONTENT, AND LIMITED PLATFORM PERMISSION

F.1 Creator ownership
The Creator retains ownership of their Creations, designs, product images, stories, videos, trademarks, product descriptions, creative works, and submitted content, unless a separate written agreement clearly states otherwise.

Likhaan does not claim ownership over the Creator's intellectual property merely because the Creator uses the Platform, lists a Creation, joins a campaign, submits materials, appears in content, or participates in Likhaan Learn, Likhaan Space, ArtZine, Likhaan Quarterly, Likhaan Unplugged, or Social Media Channels.

F.2 Limited permission granted to Likhaan
By submitting content to Likhaan, the Creator grants Likhaan a limited, non-exclusive, royalty-free, worldwide permission to host, display, reproduce, resize, crop, format, publish, distribute, promote, archive, moderate, translate for accessibility or clarity, and share the submitted content only as reasonably necessary to:

• Operate the Platform.
• Publish and manage Listings, storefronts, creator profiles, posts, collections, reviews, learning pages, event pages, and related features.
• Process, fulfill, support, and document Orders.
• Promote the Creator, the Creator's Creations, Likhaan campaigns, Likhaan events, Likhaan Learn, ArtZine, Likhaan Quarterly, and Social Media Channels.
• Provide customer service, creator support, fraud prevention, moderation, analytics, reporting, and legal compliance.
• Maintain transaction records, audit logs, historical records, dispute evidence, and legally required documentation.

F.3 Limits on Likhaan's permission
This platform permission does not transfer ownership to Likhaan. It does not allow Likhaan to manufacture, reproduce for sale, license to unrelated third parties, sell, commercialize, or exploit the Creator's designs outside Platform operations, related promotion, editorial features, events, learning, or documentation, unless the Creator signs a separate written agreement.

Likhaan will not require the Creator to waive moral rights as a condition of normal marketplace participation.

F.4 Separate agreement required for true licensing
Any arrangement involving design licensing, royalties, reproduction rights, exclusivity, commercial manufacturing, wholesale reproduction, co-branded collections, paid third-party advertising unrelated to the Creator's own listing, transfer of rights, technology transfer, merchandising, franchising, or long-term commercial use outside ordinary Platform operations must be covered by a separate written agreement.

Where applicable, such separate agreement should be reviewed for compliance with Philippine intellectual property laws, including provisions on voluntary licensing and technology transfer arrangements.

F.5 No guarantee of IP protection
Likhaan may provide education, tools, referrals, or assistance relating to copyright, trademarks, industrial designs, patents, takedowns, documentation, and anti-misuse reporting. However, Likhaan does not guarantee that any Creation, mark, design, content, or product is registrable, protectable, approved, enforceable, or free from third-party claims.

F.6 Notice and takedown
Likhaan may remove, disable, hide, pause, or keep under review any Listing, post, product, profile, message, event submission, or content that allegedly violates intellectual property rights, cultural restrictions, law, policy, or Platform standards. Likhaan may request additional information, notify affected users where appropriate, and suspend repeat violators.

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G. CULTURAL SAFEGUARDS AND INDIGENOUS PEOPLES CREATORS

G.1 Consent and boundaries
For Indigenous Peoples creators, community-based creators, traditional cultural expressions, community-owned designs, sacred or restricted motifs, or culturally sensitive works, Likhaan may require consent scope records, authority proof, partner validation, community confirmation, attribution preference, benefit-sharing details, and publication boundaries.

G.2 Hold publishing when unclear
Likhaan may hold, delay, unpublish, or restrict any content, product, story, image, process photo, close-up pattern, video, custom order, bulk request, collaboration, or public display if restrictions are unclear, consent is incomplete, authority is not established, cultural sensitivity concerns arise, or the product may involve sacred, restricted, or community-owned elements.

G.3 Creator and community representations
The Creator, authorized representative, community contact, partner validator, or cooperative must truthfully disclose whether a product or design is personal, original, traditional, community-owned, sacred, restricted, commercially permitted, available for bulk production, or open for customization.

G.4 Attribution and benefit-sharing
Where a Creation involves cultural, community, or collective authorship, Likhaan may require the Creator to identify who should be credited, who receives payouts, whether the community should be named, and whether benefit-sharing applies.

G.5 Anti-misuse support
If a Creator or community reports copying, misuse, misattribution, or unauthorized cultural use, Likhaan may assist with reporting, takedown, platform enforcement, documentation, or referral, subject to available information and operational capacity.

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H. ORDERS, SHIPPING, AND FULFILLMENT

H.1 Order responsibility
When an Order is placed, the Creator must fulfill the Order according to the Listing, accepted quote, price, timeline, product specifications, shipping method, and applicable policies.

H.2 Order acceptance and response
Likhaan may require the Creator to accept, reject, or confirm an Order within the timeframe shown in the Listing or as communicated by the Creator. If the Creator does not respond, Likhaan may cancel, hold, reassign, refund, or otherwise resolve the Order.

H.3 Creator-Arranged Shipping
Where Creator-Arranged Shipping is available and selected, the Creator is responsible for packing, booking, dispatching, updating tracking, communicating reasonable fulfillment updates through the Platform, and keeping proof of shipment.

The Creator is responsible for issues caused by late dispatch, poor packaging, inaccurate weight or dimensions, wrong tracking information, fake tracking, lost proof, wrong courier handoff, or failure to follow shipping instructions.

H.4 Likhaan-Arranged Shipping
Where Likhaan-Arranged Shipping is available and selected, Likhaan or its logistics partner may book, coordinate, or manage pickup and delivery. The Creator must prepare the item on time, provide accurate dimensions and weight, pack the item according to Likhaan Packaging Guidelines, and cooperate with pickup, inspection, or documentation requirements.

If the courier rejects the package, delivery fails, damage occurs, or extra fees arise because of poor packaging, inaccurate measurements, late preparation, or Creator fault, Likhaan may deduct the related cost from Creator payouts or require reimbursement.

H.5 Packaging
The Creator must pack Creations safely, securely, and appropriately for the material, size, value, fragility, distance, climate, and courier method. Packaging must protect the Creation from normal handling risks. Fragile, high-value, oversized, framed, glass, ceramic, textile, liquid, scented, or delicate items may require stricter packaging rules.

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I. LIKHAAN SPACE, CUSTOM ORDERS, AND BULK REQUESTS

I.1 Requests and quotes
Likhaan Space allows registered users to post or send custom requests, made-to-order requests, commissions, collaborations, and bulk order inquiries.

Creators may respond with quotes, timelines, clarifications, product links, sample work, material notes, and proposed terms.

I.2 Accepted quote becomes binding
Once a Buyer accepts a Creator's quote and payment is made, the accepted quote, scope, timeline, specifications, and attached reference materials become the working order terms. Neither the Buyer nor the Creator may unilaterally cancel the project after payment without Likhaan admin review and approval.

I.3 Phased payout and payment holdback
For selected custom, bulk, made-to-order, or Likhaan Space Orders, Likhaan may collect full payment from the Buyer and release payment to the Creator in stages. Unless otherwise stated in the accepted quote or dashboard, Likhaan may release 50 percent of the Creator's net payout after project acceptance or production start, and hold the remaining 50 percent until delivery is confirmed, the buyer inspection window has passed, or Likhaan determines that the Order has been completed without unresolved issues.

Default buyer inspection window: 48 hours from delivery confirmation, unless a different period is stated at checkout, in the accepted quote, or in the applicable policy.

I.4 Cancellation and dispute review
A Buyer may not cancel a custom order merely because of a change of mind after payment, especially once materials have been purchased or production has begun. A Creator may not cancel after accepting a custom order either unless there is a valid reason approved by Likhaan admin.

Likhaan may approve, deny, pause, partially refund, fully refund, require replacement, require revision, adjust payout, withhold payout, or close a custom order based on project status, messages, agreed scope, materials purchased, production stage, evidence, delivery status, and applicable law.

I.5 Creator failure to deliver
Failure to deliver, repeated non-response, unreasonable delay, false progress updates, fake proof, or delivery of work materially different from the accepted scope may result in payout hold, refund liability, reduced visibility, suspension, removal from Likhaan Space, or termination.

I.6 Buyer non-cooperation
If a Buyer delays approval, fails to provide required measurements or materials, refuses delivery, does not respond to necessary clarifications, or attempts to change the scope without paying additional fees, Likhaan may pause timelines, deny cancellation, approve extra charges, release payout, or otherwise resolve the Order based on available evidence.

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J. SERVICE FEES, PAYOUTS, DEDUCTIONS, AND TAXES

J.1 Service Fee
Unless otherwise agreed in writing, Likhaan charges a standard Service Fee of 25% of the Listing Price. The Service Fee may vary by Creator, category, campaign, pilot program, event, custom order, written confirmation, or separate agreement.

J.2 Creator Discounts and Promotional Pricing
The Creator may choose to offer discounts, sale prices, vouchers, promotional codes, campaign prices, or other price reductions for their Creations, subject to Platform rules and Likhaan approval where required. Unless Likhaan sets, co-funds or sponsors the discount, any discount created, approved, or requested by the Creator shall be borne solely by the Creator.

For Creator-funded discounts, Likhaan’s Service Fee shall be calculated based on the original approved Listing Price before the Creator-funded discount is applied, unless a separate written agreement or campaign term states otherwise. The discounted amount shall be deducted from the Creator’s payout.

Discounts, vouchers, credits, or promotions funded solely by Likhaan shall not reduce the Creator’s payout unless the Creator separately agrees to participate in a co-funded campaign. For co-funded campaigns, the funding share, discount amount, duration, eligible Creations, and payout effect must be confirmed before the campaign begins.

J.3 Payout Eligibility and Weekly Payout Requests
For regular orders, payouts are processed once a week, every Friday, upon request. Once an order is fulfilled, delivered to the Buyer, cleared for issues, and marked as eligible for payout, the Creator’s net payout will appear in the Creator Dashboard. The Creator may then request the release of any pending balance for the next payout cycle.

Payout requests may be subject to verification checks, refunds, disputes, chargebacks, deductions, tax or compliance requirements, minimum payout thresholds, and other platform safeguards. Likhaan may withhold, delay, adjust, or place payouts on hold when necessary to protect Buyers, Creators, the Platform, or comply with applicable policies and laws.

J.3 Payout timing
Creator payouts are processed according to Likhaan's payout schedule or as requested by the Creator, payment processor rules, completion status, dispute status, refund status, and any applicable holdback rules. Likhaan may delay payout where there is a pending dispute, refund request, courier claim, missing proof, suspicious activity, chargeback, policy violation, or compliance review.

J.4 Deductions and offsets
The Creator authorizes Likhaan to deduct, offset, withhold, or recover amounts relating to Service Fees, refunds, chargebacks, courier costs where the Creator is liable, failed delivery, poor packaging, wrong items, misrepresentation, missing items, taxes required by law, unpaid fees, penalties, and other amounts arising from Creator breach or operational responsibility.

J.5 Taxes and official receipts
The Creator is responsible for tax compliance, including registration, reporting, filing, and issuing receipts or invoices where required by law or by Likhaan's platform process. Likhaan may require tax documents or evidence before approving, continuing, or paying a Creator.

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K. SOCIAL FEATURES, CONTENT, MARKETING, LEARN, AND EVENTS

K.1 Social features
Approved Creators may be allowed to create posts, comment, like, save, follow, tag products, tag creators, create collections, and use other social features, subject to Platform rules, posting limits, moderation, and technical availability. Buyers may interact with social features but may not create Creator posts unless enabled by Likhaan for a specific feature.

K.2 Marketing and editorial use
Likhaan may feature the Creator, approved content, Creations, Listings, images, stories, interviews, process photos, quotes, and public profile information in the Platform, Social Media Channels, ArtZine, Likhaan Quarterly, press materials, newsletters, campaigns, event pages, and related promotional materials, subject to this policy and any applicable consent scope.

K.3 Likhaan Learn
Likhaan Learn content is for education and capacity-building. It does not constitute legal, tax, accounting, investment, or professional advice. Completion of a module does not guarantee Creator approval, sales, platform ranking, IP registration, BIR compliance, or business results.

If a Creator contributes educational content, tutorials, modules, talks, demonstrations, or paid learning materials, Likhaan may require a separate content contributor, educator, speaker, or revenue-share agreement — otherwise, the typical Service Fee commission applies.

K.4 Event participation and submissions
Creators may participate in or submit events, opportunities, workshops, exhibits, fairs, deadlines, or related information for Likhaan's review. Submission does not guarantee publication, participation, promotion, or endorsement. Likhaan may edit, reject, approve, feature, unpublish, or remove event information at its discretion.

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L. BUYER INFORMATION, PRIVACY, AND COMMUNICATION

L.1 Confidentiality of buyer data
Creator must handle Buyer personal data confidentially and only for order fulfillment, customer service, delivery coordination, returns, refunds, exchanges, or other approved transaction purposes. Creator must not use Buyer personal data for unrelated marketing, external sales, harassment, profiling, or any purpose outside the transaction unless the Buyer separately consents and the use is lawful.

L.2 Platform messaging and safety
Creators must communicate with Buyers through approved Platform channels where required. Likhaan may monitor, filter, block, or review messages for safety, fraud prevention, off-platform dealing, privacy protection, and compliance. Phone numbers, email addresses, external payment links, web addresses, and other off-platform contact attempts may be blocked or flagged.

L.3 No circumvention
Creators must not use Likhaan to discover Buyers and then complete the same or related transaction outside the Platform to avoid Service Fees, payment protection, shipping procedures, cultural safeguards, or other Platform rules.

Circumvention may result in cancellation, payout hold, reimbursement obligations, reduced visibility, suspension, permanent removal, and other protective actions.

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M. PROHIBITED CONDUCT

Creators must not:

• Provide fake tracking, false shipment photos, false stock information, or false progress updates.
• Mark an item as shipped, ready, delivered, or fulfilled when it is not.
• Sell counterfeit, infringing, illegal, unsafe, misrepresented, or unauthorized goods.
• Misrepresent materials, origin, authorship, cultural identity, production method, quality, rarity, or availability.
• Upload stock photos or misleading AI renderings as actual product photos.
• Harass, threaten, spam, discriminate, or pressure Buyers, Creators, Likhaan staff, or partners.
• Manipulate reviews or solicit misleading reviews.
• Abuse disputes, submit fake evidence, or refuse good faith cooperation.
• Bypass safety, messaging, payment, or moderation systems.
• Use Buyer data outside approved purposes.
• Violate cultural restrictions, consent scope, authority proof, community boundaries, or attribution commitments.

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N. ADMIN RIGHTS, MODERATION, AND SUSPENSION

Likhaan may approve, deny, edit, pause, hide, unpublish, delist, cancel, refund, replace, suspend, terminate, withhold payout, adjust payout, require documents, require revisions, or otherwise resolve any Creator account, Listing, order, custom order, post, message, event, collection, profile, or dispute where necessary to protect Buyers, Creators, Likhaan, cultural safeguards, legal compliance, operational integrity, or marketplace trust.

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O. TERMINATION AND WITHDRAWAL

A Creator may request withdrawal from Likhaan by notifying Likhaan in writing. Before withdrawal is completed, the Creator remains responsible for pending Orders, disputes, returns, refunds, documents, payout issues, and other obligations already incurred.

Likhaan may terminate, suspend, restrict, or unpublish a Creator for policy violations, legal risk, cultural risk, fraudulent activity, non-delivery, repeated buyer complaints, inaccurate Listings, poor packaging, failure to cooperate, non-compliance with verification requirements, or other reasons that affect marketplace integrity.

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P. GENERAL TERMS

P.1 Amendments
Likhaan may update this Creator Policy from time to time. Continued use of the Platform after updates are posted or notified constitutes acceptance of the updated policy, subject to applicable law.

P.2 Notices
Notices to Creators may be sent through email, mobile number, Platform notification, dashboard alert, registered account contact, or other available contact method. Notices to Likhaan should be sent to info@likhaan.com unless another address is provided.

P.3 Severability
If any provision is invalid or unenforceable, the remaining provisions remain effective.

P.4 No waiver
Failure to enforce any provision does not waive Likhaan's right to enforce it later.

P.5 Governing law and venue
This Creator Policy is governed by the laws of the Republic of the Philippines. Any dispute may be filed in the proper courts of Quezon City, Metro Manila, subject to mandatory legal rules.

P.6 Entire agreement
This Creator Policy, together with the Terms of Use, Privacy Policy, Shipping and Refunds Policy, and other referenced policies, constitutes the agreement governing Creator participation in the Platform, unless a separate written agreement explicitly overrides a specific section.